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Wardour Everything bundle
All three packs: Clinic Complete, Lab ISO 15189:2022 and Collect. For integrated clinic, lab and logistics services.
Who it's for
- Providers running a clinic and an in-house laboratory
- Diagnostic groups with collection and transport
- Anyone who wants the whole library
What's in the bundle
- Clinic Complete (£695 on its own)
- Lab ISO 15189:2022 pack (£395 on its own)
- Collect pack (£195 on its own)
Bought separately: £1,285. Bundle price: £995, saving £290.
What you get
- 103 Word documents: policies, procedures and templates
- 40 Excel registers and logs with drop-downs and worked examples
- Start Here folder: user guide, contents index, regulatory mapping matrix, and licence terms and disclaimer
- 12 months of updates, emailed automatically
Full contents
Taken from the pack's contents index. Codes are shown as supplied, and you can change the prefix to your own.
Clinic CQC pack: Governance and leadership (13)
WD-CQC-GOV-001Statement of PurposeWD-CQC-GOV-002Governance and Quality Assurance FrameworkWD-CQC-GOV-003Document Control and Policy Management ProcedureWD-CQC-GOV-004Clinical Audit and Quality Monitoring PolicyWD-CQC-GOV-005Risk Management PolicyWD-CQC-GOV-006Fit and Proper Persons PolicyWD-CQC-GOV-007Duty of Candour PolicyWD-CQC-GOV-008Statutory Notifications to CQC ProcedureWD-CQC-GOV-009Business Continuity PlanWD-CQC-GOV-010Freedom to Speak Up (Whistleblowing) PolicyWD-CQC-GOV-011Equality, Diversity and Human Rights PolicyWD-CQC-GOV-012Practising Privileges PolicyWD-CQC-GOV-013CQC Registration Readiness Guide and Checklist
Clinic CQC pack: Information governance and records (4)
WD-CQC-INF-001Information Governance and Data Protection PolicyWD-CQC-INF-002Records Management and Retention PolicyWD-CQC-INF-003Subject Access Request ProcedureWD-CQC-INF-004Cyber Security and Data Security and Protection Toolkit Policy
Clinic CQC pack: Safety, safeguarding and infection control (19)
WD-CQC-SAF-001Safeguarding Adults and Children PolicyWD-CQC-SAF-002Prevent Duty ProcedureWD-CQC-SAF-003Infection Prevention and Control PolicyWD-CQC-SAF-004Cleaning and Environmental Hygiene ProcedureWD-CQC-SAF-005Sharps Safety and Blood-Borne Virus Exposure PolicyWD-CQC-SAF-006Healthcare Waste Management PolicyWD-CQC-SAF-007Medicines Management PolicyWD-CQC-SAF-008Medical Emergencies and Resuscitation ProcedureWD-CQC-SAF-009Incident Reporting and Learning PolicyWD-CQC-SAF-010Health and Safety PolicyWD-CQC-SAF-011Fire Safety PolicyWD-CQC-SAF-012COSHH PolicyWD-CQC-SAF-013Legionella and Water Safety ProcedureWD-CQC-SAF-014Medical Devices and Equipment Management PolicyWD-CQC-SAF-015Lone Working PolicyWD-CQC-SAF-016Violence, Aggression and Zero Tolerance PolicyWD-CQC-SAF-017Safe Staffing and Workforce Planning PolicyWD-CQC-SAF-018Patient Identification PolicyWD-CQC-SAF-019Chaperone Policy
Clinic CQC pack: Clinical practice (4)
WD-CQC-CLN-001Consent PolicyWD-CQC-CLN-002Mental Capacity Act and Deprivation of Liberty PolicyWD-CQC-CLN-003Clinical Effectiveness and Evidence-Based Care ProcedureWD-CQC-CLN-004Test Results and Referrals Management Procedure
Clinic CQC pack: Patient experience and involvement (5)
WD-CQC-PAT-001Privacy, Dignity and Respect PolicyWD-CQC-PAT-002Accessible Information and Communication PolicyWD-CQC-PAT-003Complaints Policy and ProcedureWD-CQC-PAT-004Patient Feedback and Involvement ProcedureWD-CQC-PAT-005Patient Information Guide (Service User Guide) Template
Clinic CQC pack: People and workforce (8)
WD-CQC-HR-001Recruitment and Safer Recruitment PolicyWD-CQC-HR-002Induction, Training and Mandatory Training PolicyWD-CQC-HR-003Supervision, Appraisal and Revalidation PolicyWD-CQC-HR-004Disciplinary Policy and ProcedureWD-CQC-HR-005Grievance Policy and ProcedureWD-CQC-HR-006Sickness Absence Management PolicyWD-CQC-HR-007Dignity at Work (Bullying, Harassment and Sexual Harassment) PolicyWD-CQC-HR-008Staff Code of Conduct and Professional Boundaries
Clinic CQC pack: Forms, registers and logs (Excel) (17)
WD-CQC-FRM-001Risk RegisterWD-CQC-FRM-002Incident LogWD-CQC-FRM-003Complaints LogWD-CQC-FRM-004Training MatrixWD-CQC-FRM-005Recruitment and Professional Registration TrackerWD-CQC-FRM-006Medicines Fridge Temperature LogWD-CQC-FRM-007Emergency Equipment and Medicines CheckWD-CQC-FRM-008Cleaning ScheduleWD-CQC-FRM-009Audit ProgrammeWD-CQC-FRM-010Statutory Notifications LogWD-CQC-FRM-011Safety Alerts LogWD-CQC-FRM-012Equipment RegisterWD-CQC-FRM-013Fire Safety Checks LogWD-CQC-FRM-014Water Safety (Legionella) LogWD-CQC-FRM-015Policy and Document RegisterWD-CQC-FRM-016COSHH RegisterWD-CQC-FRM-017Duty of Candour Log
Lab ISO 15189:2022 pack: Quality management system (8)
WD-LAB-QMS-001Laboratory Quality ManualWD-LAB-QMS-002Control of Management System DocumentsWD-LAB-QMS-003Control of RecordsWD-LAB-QMS-004Nonconformities, Corrective Action and Improvement ProcedureWD-LAB-QMS-005Nonconforming Work ProcedureWD-LAB-QMS-006Laboratory Complaints ProcedureWD-LAB-QMS-007Internal Audit and Evaluation ProcedureWD-LAB-QMS-008Management Review Procedure
Lab ISO 15189:2022 pack: Governance, impartiality and risk (6)
WD-LAB-GOV-001Impartiality and Confidentiality PolicyWD-LAB-GOV-002Patient-Centred Requirements PolicyWD-LAB-GOV-003Laboratory Director and Key Roles ResponsibilitiesWD-LAB-GOV-004Laboratory Risk Management ProcedureWD-LAB-GOV-005Laboratory Data and Information Management ProcedureWD-LAB-GOV-006Laboratory Continuity and Emergency Preparedness Plan
Lab ISO 15189:2022 pack: Resources: people, facilities, equipment, suppliers (7)
WD-LAB-RES-001Personnel Competence, Training and Authorisation ProcedureWD-LAB-RES-002Facilities and Environmental Conditions ProcedureWD-LAB-RES-003Equipment Management ProcedureWD-LAB-RES-004Calibration and Metrological Traceability ProcedureWD-LAB-RES-005Reagents and Consumables ProcedureWD-LAB-RES-006Service Agreements and Referral Laboratories ProcedureWD-LAB-RES-007Externally Provided Products and Services Procedure
Lab ISO 15189:2022 pack: Pre-examination (2)
WD-LAB-PRE-001Pre-examination Processes: Requests, Sample Collection and Patient InformationWD-LAB-PRE-002Sample Transport, Receipt, Acceptance and Rejection Procedure
Lab ISO 15189:2022 pack: Examination and quality control (8)
WD-LAB-EXA-001Selection, Verification and Validation of Examination MethodsWD-LAB-EXA-002Measurement Uncertainty ProcedureWD-LAB-EXA-003Biological Reference Intervals and Clinical Decision Limits ProcedureWD-LAB-EXA-004Internal Quality Control ProcedureWD-LAB-EXA-005External Quality Assessment and Interlaboratory Comparison ProcedureWD-LAB-EXA-006Comparability of Examination Results ProcedureWD-LAB-EXA-007Examination Process Controls and Release of ResultsWD-LAB-EXA-008Examination Procedure (SOP) Template
Lab ISO 15189:2022 pack: Post-examination and reporting (2)
WD-LAB-POS-001Reporting of Results and Critical Result Notification ProcedureWD-LAB-POS-002Post-examination Sample Storage, Retention and Disposal Procedure
Lab ISO 15189:2022 pack: Point-of-care testing (1)
WD-LAB-POC-001Point-of-Care Testing Management Procedure
Lab ISO 15189:2022 pack: Forms, registers and logs (Excel) (16)
WD-LAB-FRM-001Examination Repertoire and User Handbook DataWD-LAB-FRM-002Document Master ListWD-LAB-FRM-003Nonconformity and CAPA LogWD-LAB-FRM-005Laboratory Risk RegisterWD-LAB-FRM-006Competence and Authorisation MatrixWD-LAB-FRM-007Equipment Register and Maintenance RecordWD-LAB-FRM-008Reagent and Consumable Lot LogWD-LAB-FRM-009Environmental Monitoring LogWD-LAB-FRM-010Approved Supplier RegisterWD-LAB-FRM-011Method Verification / Validation RecordWD-LAB-FRM-012Quality Indicators and Management Review InputsWD-LAB-FRM-013Measurement Uncertainty CalculatorWD-LAB-FRM-015EQA Performance LogWD-LAB-FRM-004Internal Audit Programme and Clause CoverageWD-LAB-FRM-016ISO 15189:2022 Gap Analysis WorkbookWD-LAB-FRM-014Internal QC Log and Levey-Jennings Chart
Collect pack: Phlebotomy and sample collection (6)
WD-SCT-PHL-001Venepuncture ProcedureWD-SCT-PHL-002Capillary (Finger-Prick) Blood Sampling ProcedureWD-SCT-PHL-003Patient Identification and Sample Labelling ProcedureWD-SCT-PHL-004Consent for Sample Collection ProcedureWD-SCT-PHL-005Managing Adverse Events during Sample CollectionWD-SCT-PHL-006Sampling Children, Young People and Adults at Risk
Collect pack: Mobile and home-visit services (2)
WD-SCT-MOB-001Mobile and Home-Visit Sample Collection Service ProcedureWD-SCT-MOB-002Home Testing and Self-Collection Kit Procedure
Collect pack: Sample transport and chain of custody (UN3373) (5)
WD-SCT-TRN-001Sample Packaging and Transport (UN3373) ProcedureWD-SCT-TRN-002Temperature-Controlled Transport and Cold Chain ProcedureWD-SCT-TRN-003Courier Operations and Chain of Custody ProcedureWD-SCT-TRN-004Spillage and Transport Incident ProcedureWD-SCT-TRN-005Driver, Vehicle and Lone Worker Safety Procedure
Collect pack: Governance and training (3)
WD-SCT-GOV-001Phlebotomy and Courier Training and Competency FrameworkWD-SCT-GOV-002Working with Laboratories: Partner Agreement ChecklistWD-SCT-GOV-003Infection Prevention for Community Sample Collection
Collect pack: Forms, registers and logs (Excel) (7)
WD-SCT-FRM-001Sample Collection LogWD-SCT-FRM-002Courier Manifest and Chain of CustodyWD-SCT-FRM-003Transport Box Temperature LogWD-SCT-FRM-004Phlebotomy Competency Assessment RecordWD-SCT-FRM-005Vehicle Daily CheckWD-SCT-FRM-006Kit and Consumables Stock and Expiry LogWD-SCT-FRM-007Home Visit Risk Assessment
CQC and regulatory mapping highlights
Number of documents mapped to each CQC key question:
81Safe
30Effective
11Caring
13Responsive
58Well-led
The mapping matrix links documents to 32 of CQC's 34 quality statements and 15 of Regulations 4 to 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Most-covered quality statements
- Safe systems, pathways and transitions (Safe, 32 documents)
- Governance, management and sustainability (Well-led, 26 documents)
- Safe environments (Safe, 16 documents)
- Delivering evidence-based care and treatment (Effective, 15 documents)
- Workforce wellbeing and enablement (Caring, 14 documents)
- Safe and effective staffing (Safe, 12 documents)
Most-covered regulations
- Reg 12 Safe care and treatment (77 documents)
- Reg 17 Good governance (56 documents)
- Reg 15 Premises and equipment (32 documents)
- Reg 18 Staffing (18 documents)
- Reg 9 Person-centred care (15 documents)
- Reg 13 Safeguarding service users from abuse and improper treatment (9 documents)
ISO 15189:2022
Documents reference 33 of the 35 clause headings in the mapping matrix, including clause 4 (impartiality, confidentiality, patients), 5.6 risk management, 7.3 examination processes and Annex A point-of-care testing. Clause numbers and titles only: the standard's text is not included and you need your own copy from ISO or BSI.
The mapping is indicative. It shows where a document supports a requirement, not that you comply with it. Templates must be adapted, checked and approved for your service, and buying them does not guarantee CQC registration, a rating or UKAS accreditation. See the disclaimer.